Frappe CRM vs Salesforce Sales CRM

Manage leads, follow-ups and deals in open-source Frappe CRM, implemented by ERPNova. Configure your sales process and choose managed hosting or your own infrastructure.

Build with Frappe CRM

Take control of your sales workflow with Frappe CRM.

Build your sales workflow on open-source Frappe CRM, with configuration and integrations scoped around your team.

Salesforce Sales supports configurable processes and Flow automation, with access governed by edition and add-ons. This comparison is sales CRM to sales CRM; ERP integration is separately scoped.

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Frappe CRM

Implemented by ERPNova

Software licensing
Standalone open-source Frappe CRM; hosting, configuration and support are separate costs.
Sales customization
Configure lead and deal workflows; scope custom development and integration maintenance.
Hosting choice
Self-host Frappe CRM or use managed hosting; agree updates and backup access.

Salesforce Sales CRM

Software licensing
Commercial per-user sales editions; required add-ons and implementation are separate costs.
Sales customization
Configure sales processes and Flow automation; scope edition access and automation maintenance.
Hosting choice
Vendor-hosted Salesforce sales CRM; environments and access depend on edition and contract.

Why Frappe CRM

Build more flexibility
into your business.

Use open-source software to adapt your workflows and choose how you run them. ERPNova turns these capabilities into an implementation scoped for your team.

CriterionRecommended by ERPNovaFrappe CRMSalesforce Sales CRM
PricingFrappe CRM

Open-source CRM with self-hosted and managed options. Budget hosting, configuration and support separately.

Salesforce Sales CRM

Per-user sales editions have different inclusions. Quote required add-ons and API access rather than assuming every capability is bundled.

LicensingFrappe CRM

Standalone open-source Frappe CRM. Review its own licence and the rights agreed for custom work.

Salesforce Sales CRM

Commercial edition limits govern access. Identify the sales edition and optional services in the actual proposal.

CustomizationFrappe CRM

Configure your sales process and scope additional development. Test assignment, reporting and integrations with real deals.

Salesforce Sales CRM

Sales processes can be configured and automated with Flow. Compare the required workflow, permissions and maintenance responsibilities.

DeploymentFrappe CRM

Self-host Frappe CRM or use managed hosting. Confirm backup access and responsibility for updates.

Salesforce Sales CRM

Vendor-hosted sales CRM. Confirm environment, integration and data access requirements for the selected edition.

ImplementationFrappe CRM

Prepare leads, contacts and deals; configure permissions and train the sales team. Agree milestones after discovery.

Salesforce Sales CRM

Plan sales-process configuration, data import, training and adoption. Established automations need explicit migration or retention decisions.

Data access & exitFrappe CRM

Plan exports and site backups for the chosen host. Rehearse migration of contacts, deals, activities and files.

Salesforce Sales CRM

Data Export can provide weekly or monthly backups depending on edition. API access also varies; verify files, activities and record relationships.

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