Stock photograph of tall warehouse racks and a powered pallet truck in a storage aisle

Distribution & FMCG

Know what you can deliver.Resolve what comes back.

Connect receipts, deliveries, returns and customer credit in Frappe ERP, so warehouse and finance teams can trace an order together.

The daily problem

A dispatched order can still leave work unfinished.

A supplier delivers short, a customer takes part of an order and damaged goods come back. When the warehouse record and customer balance drift apart, neither team knows which exception is still open.

Batch and expiry tracking requires item setup and receiving checks; it does not automatically make goods safe to sell. YoloWorks is a separate proprietary product for distribution and field sales. ERP connections need agreed mapping and reconciliation.

Keep the goods and the balance connected.

Record accepted receipts, partial deliveries and returns against their source documents. Finance can then review the matching invoice or credit with warehouse staff.

Receive the actual quantity

Record accepted and rejected goods in a Purchase Receipt, using the agreed pack conversions and warehouse.

Check batch details

Capture batch and expiry information for configured items. Staff decide how to separate unsuitable stock.

Deliver in parts

Use Delivery Notes for quantities dispatched against an order and keep the remaining commitment visible.

Inspect returned goods

Reference the original sale and agree whether returned goods are saleable before making them available again.

Resolve customer credit

Use the return and credit documents appropriate to the original transaction. A physical return alone does not settle the account.

Trace stock movements

Use Stock Ledger voucher references to investigate differences before approving a stock adjustment.

Inside Frappe ERP

See the records behind the work.

Trace goods through receipts, deliveries and returns, with the stock and credit records behind each movement.

Record the receipt

Check the received quantities and linked supplier documents. Inspect the Batch example for configured batch records.

Record the dispatch

A Delivery Note records the goods leaving the warehouse against the customer commitment.

Review the return and credit

Check the originating invoice and stock treatment. Use Stock Ledger to investigate the movement.

The people doing the work

One set of records. Different responsibilities.

Warehouse teams

Record receipts, dispatches and returns where the goods move.

Sales and operations

Review available stock and outstanding quantities before promising another delivery.

Finance

Match returns and credits to the sale, then reconcile the customer balance.

Stock photograph of a warehouse worker scanning wrapped cartons on a pallet

Connected modules

Connect warehouse records and distributor activity.

Review receipts, deliveries, returns and credit with us. We’ll help warehouse and finance teams agree the Frappe ERP setup they need.

  • Warehouse and pack-unit configuration
  • Items, batches and opening stock
  • Delivery and return procedures
  • Customer balances and credit review
  • Warehouse and finance training
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